- Case Studies
April 15, 2021 - Epson America, Inc., will be participating in the upcoming Field Service Connect virtual event from April 27-29, 2021. The invite-only virtual event is customized for leaders in customer success, service and support.
What: The mission of Field Service Connect is to provide an interactive, high-level platform for the exchange of ideas, best practices and timely perspectives on optimizing field operations, empowering front-line workers, improving customer service, and moving beyond these turbulent times. The online event will offer one-on-one meetings, executive-level content and exclusive networking.
Epson will host a 40-minute interactive workshop at the event. Senior product manager Remi Del Mar will be providing insight on augmented reality (AR) remote assistance and workflow assembly software in industrial field service applications and offering one-on-one meetings with product experts. Epson will showcase its leading AR solutions, including:
Moverio® BT-40 and BT-40S Augmented Reality (AR) Smart Glasses: Epson recently introduced the Moverio BT-40 and BT-40S AR smart glasses, a new generation of award-winning Moverio AR smart glasses designed to deliver a high-quality AR viewing experience with maximum comfort. Designed for hybrid and remote workspaces, the new solutions offer a number of advances including a wider field of view (FOV), Full HD 1080p display resolution, high contrast, improved connectivity, and a more comfortable, adjustable and easy-to-wear design.
Moverio Assist Remote Assistance: Epson has its own remote assistance solution, Moverio Assist, which enables "see-what-I-see" real-time collaboration between remote experts and on-site personnel to accelerate repairs with fewer mistakes, leading to increased productivity, improved customer satisfaction and reduced travel costs. Compatible with a variety of integrators and partners, Moverio Assist allows enterprises and large businesses to expand usage scenarios and applications, including manufacturing, logistics, automotive, and more.
When: The Field Service Connect virtual event will be held on Tuesday, April 27, Wednesday, April 28, and Thursday, April 29. Epson will host "Augmented Reality for Field Service" on April 27 at 5:30 p.m. EDT.
Where: The Field Service Connect event is exclusively for service and support executives. Additional information can be found at https://fieldserviceusa.wbresearch.com/.
Why: As a global leader in imaging and projection technology, Epson delivers high quality, cost-effective solutions for hands-free AR experiences. Epson Moverio AR smart glasses and remote assistance platform Moverio Assist provide assistance, collaboration and training for cross-industry service, support and customer success leaders. For additional information, visit https://epson.com/moverio-augmented-reality.