- Case Studies
PITTSBURGH — Dec. 6, 2021 — Black Box, an industry-leading provider of IT connectivity solutions, and Symbio, an expert in ergonomic design for control rooms and workstations, are partnering to reduce the time, cost and complexity of completing an optimal control room build or overhaul. The two companies analyse technical and operational requirements, specify physical layouts and signal distribution, and support implementation of a design that maximises uptime, improves workflows, enhances the operator experience, improves situational awareness and facilitates more effective collaboration and faster decision making.
"When both Symbio and Black Box are part of the conversation early on, we're able to prevent unpleasant surprises that can be costly for the customer," said Denis Javaux, co-owner at Symbio. "We can ask the right questions at the right time so that the design implemented serves not only the mission of the control room, but also the requirements of the human team working and collaborating in that space. We can present an optimal design for the customer's current needs, with the flexibility to accommodate evolving operational demands."
Operators in the control room environment work best when they have frictionless access to the information they need, when, where and how they need it. Black Box and Symbio meet this need with advanced planning services that integrate both ergonomic design and information flow, thereby facilitating implementation of a design and physical infrastructure that effortlessly support the customer's current mission and its future evolution.
Addressing the full range of functional and operational requirements, the companies help shared customers to realise greater efficiency, reduce human error and improve safety and worker satisfaction. Symbio's innovative VR solution simplifies and streamlines the process by bringing operational knowledge into the actual design environment, accelerating the whole control room design process and yielding better end results than conventional 2D and 3D models.
"Companies that take this holistic approach are making a smart investment in both their control room environment and the people who work in it," said Frank Noelken, director, KVM business development, EMEA, at Black Box. "Optimisation of this environment is both an ergonomic and technical process. We're excited to be working alongside Symbio to help our customers be more efficient in implementing designs that effectively address all key requirements and deliver the functionality that makes their control room project a success."